Shipping policy
SHIPPING POLICY
Last updated: August 21, 2026
Ceyar Jewelers is committed to processing and shipping your order as quickly and carefully as possible.
ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are not processed, shipped, or delivered on weekends or major U.S. holidays.
During product launches, sales, holidays, or periods of unusually high order volume, processing may take additional time. If there is a significant delay, we will make reasonable efforts to notify you.
SHIPPING
Once your order has been processed, it will be shipped using the shipping method selected at checkout.
Estimated delivery times begin after your order has been shipped and are estimates only. Actual delivery times may vary depending on the shipping carrier, destination, weather, holidays, and other circumstances outside of our control.
You will receive a shipping confirmation email with tracking information when your order has been shipped.
SHIPPING ADDRESS
Please make sure your shipping information is accurate and complete before submitting your order.
Ceyar Jewelers is not responsible for delays or additional costs caused by an incorrect, incomplete, or outdated shipping address provided by the customer.
If you notice an incorrect shipping address after placing your order, please contact us as soon as possible at:
ceyarjewelers@gmail.com
We cannot guarantee that an address can be changed after an order has been submitted.
LOST, STOLEN, OR DELIVERED PACKAGES
Once an order has been shipped, customers are responsible for monitoring the tracking information and ensuring that the package can be safely received.
If tracking shows that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location.
If the package still cannot be located, please contact the shipping carrier directly to report the issue.
Ceyar Jewelers is not responsible for packages that are confirmed by the carrier as delivered to the address provided at checkout.
DAMAGED PACKAGES
If your order arrives damaged, please contact us as soon as possible at:
ceyarjewelers@gmail.com
Please include your order number and clear photographs of the package and damaged item so we can review the issue and determine the appropriate resolution.
SHIPPING DELAYS
Ceyar Jewelers is not responsible for delays caused by shipping carriers, weather, natural disasters, holidays, customs, incorrect addresses, or other circumstances beyond our reasonable control.
Shipping times are estimates and are not guaranteed unless expressly stated otherwise.
If we learn that an order cannot be shipped within the timeframe promised at the time of purchase, we will notify the customer and provide the options required by applicable law, including cancellation and refund rights where applicable.
INTERNATIONAL SHIPPING
At this time, Ceyar Jewelers ships to destinations available at checkout.
International customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated at checkout.
CONTACT
If you have questions about your order or shipping, please contact:
Ceyar Jewelers
Email: ceyarjewelers@gmail.com
Website: ceyarjewelers.com